OpenPSA is a nifty little application with integrating several thing you could need in a service organization or micro-corporation using the MidGard CMS framework (that's how i actually found it...)

It's not a full fledged pm solution, but could come in very handy if you are satisfied with these features that even include time reporting and some small CRM options:

PROJECTS

• Project organization into project and task hierarchies
• Hours are reported to tasks, projects collect reports from their tasks
• Weekly time sheet view of projects and tasks assigned to the user
• Flexibility - report hours with required accuracy: hours, decimals or hours and minutes
• Descriptive reporting - assign each hour report to a work type and optionally add a description
• Configurable gantt chart view of all or user's projects
• Summary view of all projects showing prices, costs and status of each project and task
• Configurable report generator using Midgard Style templates with full PHP support
  Approval and locking of reported hours, mileage and expenses

Sales

• Contact information for companies and employees
• Flexible search tool for companies, persons and campaigns
• CSV data import (companies, persons and sales projects) capabilities
• Campaign creation based on search criteria including business area, location and sales project status
• Direct email to campaigns
• CSV export of campaign contacts
• Tracking of sales projects
• Summary view of open TODO items in sales projects
• Sales funnel report
• Sales report based on month, country and sales representative

Support-Ticketing tool

• Configurable classifications for all tickets
• Configurable ticket list: which classifications to display, which classifications to filter by
• Text search from the ticket database
• SLA handling: notifications when agreed service levels are getting exceeded
• Email integration: import incoming tickets from an IMAP mailbox. Supports connecting email conversations into ticket notes
• Reports display response times, and spread of ticket types and other classifications

Calendar

• Daily, weekly and resource views of the calendar
• Filtering of shown events based on organization or resource hierarchy or user's custom-selected filters
• Easy selection of event start and end times from calendar
• Support for multi-day events
• Support for repeating events: daily, weekly or monthly with selected interval and end date
• Reservations for rooms, cars and other resources
• Resource notes for sending catering or lecture room setup requests
• Support for private and public events
• Email reminders of events
• iCalendar output of user's events
• Easily printable Weekly Planner view

• all these are web-based user interface modules, no need for software installations local - but you need to be online...
• Access levels based on organizational hierarchy and user-based settings
  Internationalization - support for multiple languages and currencies
• available in English, Finnish and Italian translations
• Multi-company hosting support with Sitegroup virtual databases
• PAM support for different authentication sources like LDAP or Active Directory
• NTLM single sign-on with Windows networks
• Branding support - logos and colors of the application can be changed
• Easy integration with Midgard Content Management System

find more at the OpenPSA [1] site... definately worth a look!