On the importance of "Flow" in work environments you might ask... WHAT IS FLOW ?
The psychological state of effortlessness, where you become completely absorbs and time seems to FLY BY is flow.
Asking Google for a definition you just get crap... Google Search: define:flow [1]
at this book store [2]
The question he posed himself was simple: What is fun? What makes some experiences enjoyable, and other experiences not?
For a brief overview I also found a very nice essay [3] that copes with the personal experience and influence that the book had on the author.